Help
Short answers to the questions artists ask most.
Getting started
What is Fannan?
A portfolio builder for Arab artists and creatives of every kind: illustrators, photographers, designers, animators, architects, fashion designers, calligraphers, filmmakers, musicians and more. You get one link that shows your best work with clear credits, made for the people who hire.
Is it really free?
Yes. The free plan has no time limit: 8 projects, every theme, your yourname.fannan.net address, a contact form and stats for 30 days. Pro adds your own domain, unlimited projects, password pages and full stats.
How long does it take to make a site?
A few minutes to get it live. Pick a layout, upload a few projects with credits, press Publish. You can keep improving it any time.
Can my site be in Arabic?
Yes. In the editor, choose Arabic as your site’s language: the layout flips right to left and uses Arabic fonts. Projects have optional Arabic titles and descriptions.
Your site
What can I upload?
Images (JPG, PNG, WebP, GIF, SVG), short MP4 loops up to 30 seconds, and PDFs like comics or pitch decks. We make web versions automatically and never show your originals.
How do I add my reel?
Paste a YouTube or Vimeo link in a project or in the Reel block. Fannan doesn’t host long videos; loops up to 30 seconds can be uploaded directly.
Why don’t my changes show on my site?
Editing never changes your live site until you press Publish in the site editor. That way you can work on it without visitors seeing half-finished pages.
Can I hide work under NDA?
Yes. Set a project to Hidden (it opens only by its direct link) or, on Pro, protect a project, a page or the whole site with a password.
Can I use my own domain?
Yes, with Pro. In Settings → Domain type the domain you bought (for example yourname.com). Fannan shows you exactly which records to add at your domain company and turns on SSL by itself.
Will Google find my site?
Yes. Every page has a real title and description, a sitemap and share images. You can turn indexing off in Settings → Privacy.
Getting hired
What does “Available for work” do?
It shows a badge and a “Hire me” button on your site, straight away, without publishing again. Turn it off when you’re busy.
Where do messages go?
Into Messages in your dashboard, and to your email too unless you turn that off in Settings. Reply by email with one click.
How are visitors counted?
By Fannan itself, without cookies and without storing anyone’s IP address. Bots don’t count. You can also add your own Google Analytics ID.
Your account
Can I change my address?
Yes, in Settings → Domain. Your old address keeps forwarding visitors to the new one for 30 days.
Can I take my work with me?
Always. Settings → Integrations → Export my site gives you a zip with every original file and your texts.
How do I delete my account?
Settings → Account. Your site goes offline at once and everything is deleted for good after 14 days. Log in before then if you change your mind.
How do I pay for Pro?
Once, for 3, 6 or 12 months, by card through Paymob. Nothing renews by itself. See the Pricing page for details.
Didn’t find your answer? Write to us and a person will reply.